Privacy Policy

Effective Date: October 14, 2025

Dependable Locksmith (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect personal information when you:

  • Submit a contact form on our website

  • Call, text, or email us

  • Request locksmith services

  • Provide information for scheduling or service dispatch

The types of information we may collect include:

  • Name

  • Phone number, email address, and service address

  • Details about your locksmith service needs

  • Any other information you voluntarily provide

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide locksmith services

  • Schedule appointments and dispatch technicians

  • Communicate with you about service updates

  • Improve website functionality and customer experience

  • Comply with legal, safety, and operational requirements

No Data Selling

We do not sell, rent, or trade your personal information.

Service Providers

We may share information with trusted third parties who help operate our business (such as website hosting, analytics, email systems). These providers are only permitted to use the information as needed to perform their services.

3. Payment Information

We do not collect or process payments through our website.
All payments for locksmith services are handled offline directly with the technician or through another agreed method.
No credit card information or billing data is stored or transmitted through our website.

4. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

You may disable cookies in your browser settings, though certain site features may not function fully.

6. Third-Party Links

Our website may link to third-party sites such as Google Maps, Yelp, or other platforms.
We are not responsible for the privacy practices, content, or policies of those websites.
We encourage you to review their privacy policies before providing information.

7. Your Rights

You may contact us to:

  • Request access to personal information we hold

  • Request corrections or updates

  • Request deletion, subject to legal or operational requirements

We may need to verify your identity before completing such requests.
Contact: iraglatt@yahoo.com

8. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Comply with legal obligations

After this period, data is securely deleted or anonymized.

9. Legal Compliance

We may disclose personal information if required to do so by law, regulation, legal process, or to protect safety and security.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.
Your continued use of our website after changes are posted indicates your acceptance of the updated policy.

11. Contact Information

Dependable Locksmith
 Phone: 845-800-9889 / 407-655-3848
 Email: iraglatt@yahoo.com
 Address: 1608 Evening Summit Circle, Minneola, FL 34715
 Hours: Daily, 9:00 AM – 5:00 PM